TERMS AND CONDITIONS


Last updated: September 12, 2025


These Terms and Conditions ("Terms") govern the relationship between Steve Does Travel ("Company", "we", "us", or "our") and the traveler or customer ("you", "client", or "traveler").


Steve Does Travel is an independent travel advisor for host agency Cruises and Tours Unlimited, doing business as Outside Agents.


By booking travel with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms.


1. Eligibility, Authority, and Responsibility

By using the services of Steve Does Travel, you represent and warrant that:

  • You are at least 18 years of age and legally competent to enter into this agreement;
  • You possess the legal authority to act on behalf of yourself and/or any members of your travel party for whom you are making bookings;
  • You are financially responsible for all transactions made under your name or account, whether for yourself or on behalf of others, including minors and third parties;
  • You will only make legitimate reservations for you and/or members of your party, and not for speculative, fraudulent, or deceptive purposes, including but not limited to bookings intended to hold space or test pricing without the intent to purchase;
  • You agree to provide accurate and current information when booking or communicating with us, and understand that any errors or omissions may result in delays, additional costs, or the cancellation of your travel arrangements.

You further agree to inform all individuals for whom you are making travel arrangements of these Terms and Conditions and warrant that they accept and agree to be bound by them. Any violation of this section may result in the cancellation of your reservation(s) and forfeiture of any payments made.


2. Rates and Inclusions

All prices are quoted in U.S. Dollars (USD) unless otherwise stated. If pricing is originally listed in a foreign currency, the amount shown in USD is an estimated conversion based on the exchange rate at the time of quotation and is subject to change. Final charges to your credit card may vary based on:

  • The exchange rate used by your card issuer at the time of processing, and
  • Any foreign transaction fees or currency conversion charges imposed by your financial institution.

We are not responsible for differences in the charged amount due to currency fluctuations or fees assessed by your bank or credit card company.

Quoted rates generally include accommodations, transportation, meals, sightseeing, and guide services as outlined in your specific itinerary. Any additional services not specifically listed (such as optional excursions, gratuities, incidentals, or travel insurance) are not included and may incur additional costs.


3. Third-Party Suppliers

We act solely as an intermediary or agent for a wide range of independent third-party suppliers that provide the travel services included in your booking. These suppliers may include, but are not limited to:

  • Airlines
  • Cruise lines
  • Hotels and resorts
  • Tour operators and local guides
  • Transportation companies (e.g., rental cars, rail, ferries, private transfers)
  • Travel insurance providers
  • Visa and passport services
  • Excursion operators and activity providers

Each of these suppliers operates independently and may have their own terms and conditions, policies, and liability limitations that apply to your travel arrangements. By booking with us, you agree to be bound by the applicable terms and conditions of these suppliers, which may limit or exclude liability. These terms are not under our control and may include important conditions regarding:

  • Cancellations and refunds
  • Schedule changes
  • Baggage policies
  • Health and safety requirements
  • Entry restrictions or requirements for specific destinations

You may receive receipts, tickets, confirmations, or other documentation directly from these suppliers. It is your responsibility to review these documents carefully and to retain them for your records.

We do not own or operate any of the services or accommodations provided and cannot guarantee the performance or availability of services offered by third parties.


4. Privacy and Use of Personal Information

We take your privacy seriously. Personal information collected during the booking process is handled in accordance with applicable data protection laws and our Privacy Policy.

By booking with us, you consent to the collection, use, and disclosure of your personal information for the purposes of arranging your travel services. This may include sharing information with third-party suppliers. Please see our Privacy Policy for more details. www.stevedoestravel.com/privacy 


5. Reservations and Payment

Reservations are confirmed upon receipt of a required deposit, the amount of which will vary depending on the specific travel arrangements and supplier terms. The remaining balance must be paid in full by the deadline specified on your invoice. Failure to make timely payments may result in cancellation of your reservation and forfeiture of all payments made.

By providing your credit card or payment information, you authorize Steve Does Travel, its host agency (Cruises and Tours Unlimited / Outside Agents), or relevant third-party suppliers to charge your card for the agreed-upon travel services, including deposits, final payments, revisions, or any other applicable fees.

Please note: Charges may appear on your credit card statement under the name of a third party, such as the travel supplier, cruise line, airline, or our host agency, Cruises and Tours Unlimited / Outside Agents, depending on the arrangements made. If you have questions about a charge, please contact us before disputing it with your card issuer.

We accept payment via major credit cards or debit cards. Some suppliers or payment processors may assess additional fees, which will be disclosed to you in advance where applicable.

 

6. Booking

It is your responsibility to review all booking details carefully upon receipt, including traveler names, travel dates, destinations, accommodations, and any other itinerary components.

By confirming your booking with Steve Does Travel, you agree to the services as outlined and accept all associated terms and conditions, including those of third-party suppliers. You must provide accurate traveler information at the time of booking, including full legal names as they appear on government-issued identification.

Certain bookings may require the submission of documents such as passports, waivers, or travel insurance confirmations within specified timelines. Failure to provide required documents or information may result in delays, additional fees, or cancellation of your trip.

We are not responsible for any errors or omissions in the booking details once you have confirmed them. Changes requested after confirmation may incur revision fees or supplier penalties.

Note: Some providers, like airlines, consider certain changes (such as name changes), as cancellations of service. Consequently, the service will need to be rebooked at the current rate.


7. Travel Insurance

We strongly recommend the purchase of comprehensive travel insurance to protect your investment against unforeseen circumstances such as trip cancellation or interruption, medical emergencies, lost or delayed baggage, missed connections, or other travel-related issues.

Steve Does Travel offers travel insurance through through several Travel Insurance Companies. Upon request, we can provide you with a quote and policy details tailored to your trip. It is your responsibility to review the policy coverage, terms, exclusions, and limitations before purchase.

Please be aware that most travel insurance policies must be purchased shortly after your initial deposit in order to include coverage for pre-existing medical conditions or Cancel For Any Reason (CFAR) benefits.

Declining travel insurance may result in the loss of your travel investment if you are forced to cancel or experience an emergency while traveling. Steve Does Travel is not responsible for any losses incurred due to a traveler’s decision not to purchase insurance.


8. Revisions, Deviations, and Cancellations Revisions and Deviations

All requests to revise or deviate from your confirmed itinerary must be made in writing. This includes changes to travel dates, destinations, accommodations, traveler information, or other itinerary components. All changes are subject to availability and may incur:

  • Supplier-imposed change fees
  • Fare or rate differences

Not all changes can be guaranteed, especially close to the departure date.

Cancellations

All cancellation requests must also be submitted in writing. Cancellation fees vary based on the policies of the individual travel suppliers (e.g., airlines, cruise lines, hotels, tour operators), and may include:

  • Partial or full loss of your deposit
  • Loss of full payment if cancellation occurs after final payment due date
  • Non-refundable components (e.g., some airline tickets, group tours, or promotional bookings)

In many cases, suppliers consider no-shows or last-minute cancellations to be 100% non-refundable.

Refunds

Refund eligibility is determined by the terms and conditions of each supplier involved in your booking. Steve Does Travel does not control refund decisions or timelines. Processing times vary and may take several weeks or longer.

Administrative fees may be deducted from any refund processed. Travel insurance may provide coverage for cancellations due to covered reasons, and we strongly recommend reviewing your policy or purchasing one if you haven’t already.

Please note: Refusal to travel due to fear of illness, pandemics, civil unrest, or changing personal circumstances is not typically a valid reason for a refund unless covered by your travel insurance policy. Please reference your policy for more information.


9. No Shows

A “No Show” occurs when a traveler fails to appear for a scheduled travel service (such as a flight, hotel check-in, tour departure, or transfer) without prior notification to the relevant supplier.

No Shows may result in the following consequences:

  • Immediate cancellation of remaining services or portions of your itinerary without refund.
  • Forfeiture of all deposits and payments related to the missed service.
  • Suppliers may apply additional penalties or fees, which will be your responsibility.

Steve Does Travel is not responsible for missed services due to No Shows and cannot guarantee rebooking or refunds. It is the traveler’s responsibility to ensure timely arrival and adherence to schedules.

If you anticipate being late or unable to attend a scheduled service, you must notify us or the supplier as soon as possible to explore potential alternatives or changes.


10. Refunds, Chargebacks, and Adjustments

Refunds

Refunds for cancellations, changes, or service failures are subject to the terms and conditions of the respective third-party suppliers involved in your travel arrangements. Steve Does Travel does not guarantee refunds and is not responsible for supplier delays or refusals in issuing refunds. Refund processing times may vary and can take several weeks.

Chargebacks

A chargeback occurs when a cardholder disputes a charge directly with their credit card issuer. Chargebacks related to travel bookings made through Steve Does Travel are considered a breach of contract unless the dispute has been first brought to us for resolution.

If you have an issue with your booking, please contact Steve Does Travel immediately so we can attempt to resolve the matter. Unauthorized chargebacks may result in additional fees, suspension of services, and legal action to recover losses.

You waive any right to a chargeback in case of cancellation (except for fraud) including Force Majeure event(s) (as described below) and agree to refund policies and procedures outlined in these Terms and Conditions. In the event you attempt a chargeback, reverse or recollect a trip payment already made without our authorization, we have the right to collect additional costs, fees, and expenses associated with the chargeback, including, but not limited to, attorney fees.

If a Future Travel Credit (“FTC”) or Future Cruise Credit (FCC) was issued to a client prior to a chargeback, we reserve the right to immediately rescind the FTC upon notification of the chargeback.

Adjustments

Any adjustments to charges, including credits or refunds, will be processed through Steve Does Travel or the relevant supplier, depending on the situation. We reserve the right to apply administrative fees for processing changes or refunds.


11. Traveler Identification, Passports, Visas, and Travel Documents

Travelers are solely responsible for obtaining and carrying all necessary travel documents required for their trip, including but not limited to valid passports, visas, health certificates, and any required vaccinations.

Entry to any country may be denied if the correct documents are not presented. No refunds will be provided for denied entry, missed connections, or other travel disruptions resulting from improper or incomplete documentation.

Important: Many countries require that your passport be valid for at least six (6) months beyond your date of entry. Failure to meet this requirement may result in denied boarding, entry refusal, or removal from the destination country. It is your responsibility to verify and ensure your passport meets this and all other entry requirements for each destination on your itinerary.

Travel document requirements can vary by destination and may change without prior notice. It is your responsibility to verify and comply with all passport, visa, and travel document regulations well in advance of your departure.

We strongly recommend consulting official government and international resources for the most up-to-date information, including:

Please ensure all documents are valid for the duration of your travel and meet the destination country’s requirements.


12. Accommodations

Accommodations provided as part of your travel arrangements are booked based on local standards, which may differ from those in your home country. Room categories, amenities, and services vary by property and destination.

While we strive to fulfill any special requests (such as room type, bed configuration, or specific views), these are not guaranteed and are always subject to availability at the time of check-in.

Hotel check-in and check-out times vary by property and are subject to the hotel’s policies. Early check-in or late check-out may incur additional charges, which are your responsibility.

Please be aware that hotels may require a valid credit card or deposit upon check-in for incidental charges. You are responsible for any incidental charges, damages, or losses incurred during your stay.


13. Ground Transportation and Rail Travel

Ground transportation services and rail travel booked through Steve Does Travel may include transfers, shuttle services, private car hires, buses, and trains.

Schedules and availability are subject to change by the service providers. It is your responsibility to arrive on time at designated pickup points and stations.

Tickets or vouchers for ground transportation and rail services may be issued by third-party suppliers and must be presented at the time of service.

Certain providers may have specific baggage allowances, seating arrangements, or policies regarding cancellations and changes. Please review these carefully.

Steve Does Travel is not responsible for delays, cancellations, or disruptions caused by transportation providers.


14. Special Travel Needs (Accessibility, Disabilities)

If you have any special travel needs due to accessibility requirements, disabilities, or medical conditions, please notify us at the time of booking. While we will make reasonable efforts to accommodate your needs, not all services or suppliers may be fully accessible.

You may be required to provide documentation from a medical professional or complete additional forms for airlines, tour operators or Disney Vacations.


15. Dietary Needs

Please inform us of any dietary restrictions or food allergies well in advance of your trip. While we will communicate your requirements to suppliers and venues, accommodations cannot be guaranteed and may be limited depending on location. It is your responsibility to verify any dietary needs directly with the supplier at time of service. 


16. Air Arrangements

Air travel is subject to the terms and conditions of the airline carrier. Changes, cancellations, upgrades, and baggage policies are governed by the airline and may vary significantly.

Please verify all flight details, including baggage allowances and check-in times, and ensure you comply with airline regulations.


17. Cruise Arrangements

Cruise travel is subject to the cruise line’s terms and conditions, including cancellation policies, embarkation requirements, and onboard conduct. Changes or cancellations may incur fees as dictated by the cruise line.

Please review your cruise documents thoroughly and follow all instructions provided.


18. Tour Arrangements

Tours and excursions arranged through Steve Does Travel are operated by independent third parties. Tour itineraries, timings, and services may change due to local conditions or supplier decisions.


19. Responsibilities and Liability

Steve Does Travel acts only as an agent for the suppliers providing travel services and assumes no liability for injury, loss, damage, accident, delay, or irregularity which may be caused by the suppliers or any other party.

You agree that Steve Does Travel shall not be liable for any loss or damage arising from any act or omission beyond its control.


20. Errors and Omissions 

While Steve Does Travel takes great care in preparing and disseminating all information related to travel services, including but not limited to pricing, itineraries, schedules, and availability, errors and omissions may occasionally occur.

We make every effort to ensure the accuracy of information provided through our website, email communications, printed materials, and verbal confirmations. However, Steve Does Travel cannot be held responsible for any typographical errors, miscommunications, outdated content, or unintentional inaccuracies in any of the information provided.

Furthermore, as a travel agency, Steve Does Travel acts as an agent for various third-party suppliers, including but not limited to airlines, hotels, cruise lines, tour operators, and ground transportation providers. We are not responsible for errors, omissions, or changes made by these suppliers, including changes to pricing, schedules, services, or availability.

In the event that an error or omission affects your travel booking, we will make reasonable efforts to correct the issue and advise you as soon as possible. However, we reserve the right to adjust pricing, reissue quotes, or modify itineraries if necessary due to supplier changes or corrections to inaccurate information.

Under no circumstances shall Steve Does Travel be liable for any losses or damages arising from errors, omissions, or changes in the information provided, whether such errors are made by us, our employees, or our suppliers.

We strongly recommend that all travelers carefully review their travel documents, confirmations, and supplier terms upon receipt, and that they obtain comprehensive travel insurance to mitigate risks associated with travel disruptions or unforeseen changes.


21. Traveling During a Pandemic

By booking travel services through Steve Does Travel, you acknowledge and accept the inherent risks associated with travel during a pandemic or any public health emergency, including but not limited to COVID-19.

Travel may be affected by government-imposed restrictions, entry requirements, quarantine mandates, testing protocols, vaccination requirements, closures, schedule changes, or other unforeseen disruptions. These restrictions can change at any time and without prior notice. Steve Does Travel will make every reasonable effort to keep you informed of such changes but cannot guarantee real-time updates for all destinations or suppliers.

Client Responsibilities:

  • You are solely responsible for ensuring that you meet all travel requirements, including but not limited to visa eligibility, COVID-19 testing, vaccination, health declarations, travel insurance, and compliance with destination-specific regulations.
  • It is your responsibility to check with official government sources, airlines, and other travel providers for the most current travel advisories and entry/exit requirements.

Changes, Cancellations, and Refunds:

  • Any changes or cancellations to travel arrangements due to COVID-19 or other pandemics are subject to the terms and conditions of the respective third-party travel suppliers (e.g., airlines, hotels, tour operators).
  • Steve Does Travel is not liable for any additional costs, losses, or penalties incurred due to trip cancellations, delays, or changes related to a pandemic, including non-refundable deposits or full fares.
  • Refunds, credits, or rebooking options will be offered in accordance with the policies of the suppliers involved. Service fees charged by Steve Does Travel may be non-refundable.

Limitation of Liability:

By proceeding with a travel booking, you acknowledge that you are traveling at your own risk. Steve Does Travel shall not be held liable for any illness, injury, death, delay, quarantine, financial loss, or any other consequences resulting from travel during or as a result of a pandemic or public health crisis.

We strongly recommend that all travelers obtain comprehensive travel insurance that includes coverage for pandemic-related disruptions, including medical expenses, cancellations, and trip interruption.


22. Force Majeure

Clients acknowledge that Force Majeure events are unpredictable and may result in significant travel disruptions. Steve Does Travel is not responsible for any additional costs, damages, or losses arising from such events, including but not limited to missed departures, denied entry, accommodation changes, or loss of enjoyment. Force Majeure may include, but are not limited to:

  • Natural disasters (e.g., hurricanes, earthquakes, floods, wildfires)
  • Acts of God
  • War, terrorism, civil unrest, or political instability
  • Pandemics, epidemics, or public health emergencies (including COVID-19)
  • Government actions or restrictions (including border closures, visa suspensions, and travel bans)
  • Strikes, labor disputes, or other industrial actions
  • Airline or supplier failure or delays
  • Power outages or failures in communication systems

We strongly recommend that all clients purchase comprehensive travel insurance that includes coverage for Force Majeure-related events.


23. Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions, your use of services provided by Steve Does Travel, or any travel arrangements made through us, including the breach, termination, enforcement, interpretation, or validity thereof, shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules then in effect.

The arbitration shall take place in Orange County, Florida, and shall be conducted in the English language by a single arbitrator appointed in accordance with AAA rules.

Each party shall be responsible for its own attorneys' fees, expert fees, and costs associated with the arbitration, regardless of the outcome. The parties agree to equally share the costs and fees of the arbitrator and the arbitration proceedings, unless otherwise determined by the arbitrator in accordance with applicable rules.

Judgment on the arbitration award may be entered in any court having jurisdiction. The decision of the arbitrator shall be final and binding on both parties.

By booking travel services with Steve Does Travel, you agree to waive your right to a jury trial and to participate in any class action or representative proceeding. All claims must be brought in the individual capacity of the traveler or client.

This arbitration clause shall survive the termination of these Terms and Conditions and any other contractual relationship between you and Steve Does Travel.


24. Changes to Terms and Conditions

Steve Does Travel reserves the right to update, revise, or modify these Terms and Conditions at any time without prior notice. The version in effect at the time of your booking will apply to your travel arrangements.

The most current version of these Terms and Conditions is always available at: www.stevedoestravel.com/termsandcond


We encourage you to review the Terms and Conditions periodically to stay informed of any changes.


This Agreement is governed by the laws of the state of Florida. By submitting your credit card and authorizing charges for your travel, you agree to the terms outlined in this document in full.